Cancellation Policy
While we process your request the moment we receive it during business hours, it is sometimes very difficult to get cancellation requests complete. Our network ranges throughout the province and because of the importance placed on a timely delivery of your request and various city distances, it can sometimes be very difficult to stop or cancel a delivery attempt or a placed order. Cancellations must be done prior to delivery, and in all cases within 24 hours after placing your order. Any cancellation requests after this period cannot be guaranteed and subject to a 20% charge.
Substitution Policy
For Flowers. Due to various seasonal and regional conditions, specific flower varieties or colors may not be available for delivery on a specified day. In this event, the local florist will deliver a second choice of similar flowers and container of equal value and beauty. Every effort will be made to maintain size, shape, and overall color schemes of an arrangement. Our goal is your complete satisfaction.
This summary provides the key concepts of the full Negros Delivery Privacy Policy and applies to the Negros Delivery site and services.
Collection
* When you register or enter information on our Site, we collect your personal information.
* We may combine the information you provide with information from other companies and Negros Delivery entities.
* We use cookies and other technology to keep track of your online interaction with our Site.Use
* We use the information to provide the requested services.
* We use the information to personalize the Site for you, to communicate with you, and to offer you special Negros Delivery promotions.
* We use the information to help enforce our terms and conditions, to prevent fraud, and to keep the Site safer than before.Choices
* To access, review, and change your personal information, go to your account page in Negros Delivery.
Important information
* We don’t send spam and do not permit spam on Negros Delviery.
* Keep your online identity safe;